Improving Student Retention

Episode 3: Meeting students needs to improve retention (Duration: 18:17)

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Read the show transcript

In the third of a new series of online radio programmes – JISC On Air – we explore how digital technologies are helping universities and colleges to better meet students’ requirements and improve retention.

In this show, Kim Catcheside speaks with Richard Francis, Head of e-learning at Oxford Brookes University and Ellen Lessner, e-Learning Coordinator at Abingdon and Witney College about how their institutions are better preparing their learners for their experience of learning with technology. Both institutions participated in the JISC Supporting Learners in a Digital Age study and their case studies are available here.

Kim also speaks with Helen Beetham, co-author of the JISC-funded Learning Literacies in a Digital Age study and recent Review of Digital Literacies, about what support students require to make more effective use of technology for their learning.

In addition, we have expert input from Stephen Jackson, Director of Reviews for the Quality Assurance Agency for Higher Education (QAA) and Alex Bols Head of Education and Quality for the National Union of Students (NUS) who discuss how the appropriate use of technology can support learners with their studies and lead to improved retention.

Tell us what you think

We welcome your feedback on this programme. Feel free to share your comments and suggestions for future programmes below or contact the JISC On Air radio show team: onair@jisc.ac.uk

Useful information

JISC offers a range of resources which can help support universities and colleges to improve student retention.

Based on our research into learners’ experiences, knowledge and expectations of technologies, we’ve developed guidance to help institutions support students in developing new digital skills for study.

Other useful resources include details of JISC research into learner experiences of e-learning and an overview of our work on digital literacies.

Mentioned in this programme

What students really want? Usman Ali, Vice President, NUS and Aaron Porter, President of NUS:

Student perspectives on technology – demand, perceptions and training needs

Supporting Learners in a Digital Age

Review and Scoping Study for a cross-JISC Learning and Digital Literacies Programme

Progression and Retention Coordination Group

20 thoughts on “Improving Student Retention

  1. Mike Carrington

    Very useful discussion.
    I intend to use some of the points raised in a discussion with A-level students about how they perceive the role of modern technology in their education.

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